For P(X=1), I think by trying to do 4C1/20C1 = 4/20 you are selecting 4 balls out of 20, which can lead to the selection of any 4 balls which may be numbered between 1-20.
The correct approach would be as follows: For P(x=1), (Select one from 4 balls [1-4] and then select 2 from the remaining [1-16].) / (Total ways to select 3 balls out of 20.)
Similarly for P(x=2) and P(x=3),
Hence, Probability = $\frac{4C1*16C2 +4C2*16C1 + 4C3}{20C3} = 0.508$